Services
Your partner for integrated logistics solutions
We focus on your success.
We offer you a wide range of services along the entire process chain.
From goods receipt to warehouse logistics, order processing and shipping logistics — all-round carefree logistics from a single source.
Warehouse logistics
Thanks to our state-of-the-art high-bay warehouse with 21,000 pallet spaces and our tried-and-tested small parts high-bay warehouse with 230,000 storage boxes, we are equipped for your growth.
Distribution logistics
We ensure that your customers receive their ordered goods: efficiently, flexibly and on time.
Reverse logistics
Our service covers the entire planning, implementation and control of the return flow of products or materials along your supply chain.
From taking back products from the end user to recycling, repair, reprocessing or ecologically sound disposal of goods and materials.
Customer service with call center
Do you want to outsource your customer service?
Our customer service answers over 35,000 calls and emails every year.
We are also happy to look after your customers for you in three national languages.
Added Services
Whether it’s product photography, final assembly work or sewing, we take care of your wishes and offer you a wide range of additional services.
When quality is not just a promise, but an obligation
In an ever-changing world where precision and reliability make all the difference, we are committed to providing our services at the highest level every day.
Our quality management system is certified in accordance with ISO standards (ISO 9001:2015).
Through regular internal and external audits, we ensure that our processes and services always meet the highest quality standards and are continuously improved.
We are also committed to complying with the EKAS 6508 occupational safety guidelines in order to fulfill our responsibility towards our employees in the area of health and safety.
For us, the highest quality is more than just a promise, it is our daily motivation for top performance.
Fulfillment
Smart fulfillment —
Everything from a single source
Our modular range allows you to choose exactly what you need.
Fast, reliable, cost-efficient and scalable.
We solve your logistical challenges so that you can concentrate fully on your core business.
With us, you get everything from a single source.
As a full-service provider, we offer you all the services you need:
- Technological integration and connection of your web store
- Goods receiving, storage and inventory management
- Pick and Pack
- Dispatch processing
- Returns management
- Customer service
Omnichannel logistics
Do you sell your products not only via your web store, but also via selected resellers? Thanks to our many years of experience in the retail sector, we are very familiar with the processes, requirements and special features of the major Swiss retailers.
We guarantee reliable and punctual delivery of your products to the retail distribution centers or points of sale.
Whether online or offline, retail or end consumer, multichannel or omnichannel — for us, one thing counts above all: satisfied customers.
Fulfillment
Smart fulfillment —
Everything from a single source
Our modular range allows you to choose exactly what you need.
Fast, reliable, cost-efficient and scalable.
We solve your logistical challenges so that you can concentrate fully on your core business.
With us, you get everything from a single source.
As a full-service provider, we offer you all the services you need:
- Technological integration and connection of your web store
- Goods receiving, storage and inventory management
- Pick and Pack
- Dispatch processing
- Returns management
- Customer service
Omnichannel logistics
Do you sell your products not only via your web store, but also via selected resellers? Thanks to our many years of experience in the retail sector, we are very familiar with the processes, requirements and special features of the major Swiss retailers. We guarantee reliable and punctual delivery of your products to the retail distribution centers or points of sale.
Whether online or offline, retail or end consumer, multichannel or omnichannel — one thing counts for us above all else: satisfied customers!
Promotion logistics
Your advertising materials and promotional items always in the right place at the right time
- Advertising media logistics
- POS and promotion logistics
- Returns process including maintenance, care and repairs
- Brochure printing
We offer a comprehensive service package as part of our marketing fulfillment service.
- Technological integration and connection — including closed-user-group webshop
- Goods receiving, storage and inventory management
- Customized assembly
- Pick and Pack
- Dispatch processing
- Returns management
- Customer service
Material logistics
Our first-class material logistics ensure that your promoters can work smoothly at the point of sale (POS).
We ensure that the desired promotional items for your advertising campaign are available in the right place at the right time.
In addition to POS or POP material logistics, we also take care of the entire returns process.
This includes preparation, cleaning, maintenance and care of your promotional items and clothing.
Promotion logistics
Your advertising materials and promotional items always in the right place at the right time
- Advertising media logistics
- POS and promotion logistics
- Returns process including maintenance, care and repairs
- Brochure printing
We offer a comprehensive service package as part of our marketing fulfillment service.
- Technological integration and connection — including closed-user-group webshop
- Goods receiving, storage and inventory management
- Customized assembly
- Pick and Pack
- Dispatch processing
- Returns management
- Customer service
Material logistics
Our first-class material logistics ensure that your promoters can work smoothly at the point of sale (POS).
We ensure that the desired promotional items for your advertising campaign are available in the right place at the right time.
In addition to POS or POP material logistics, we also take care of the entire returns process.
This includes preparation, cleaning, maintenance and care of your promotional items and clothing.
Workwear logistics
Make sure your employees are properly dressed
- Technological integration and connection — including closed-user-group webshop
- Goods receiving, storage and inventory management
- Pick and Pack
- Dispatch processing
- Tracking and reporting
- Returns management
- Repair service through in-house sewing and alteration workshop
- Recycling of second-hand clothes
- Personalized measurements on site
With the small parts warehouse and our hanging garment infrastructure, our infrastructure is ideally equipped for the storage, picking and dispatch of all types of workwear.
If required, we can also carry out customization and repair work for you in our in-house sewing and alteration workshop.
You don’t want to simply dispose of used workwear?
No problem.
We offer refurbishment services to recondition used clothing and make it wearable again.
By outsourcing these specialty logistics, your intralogistics or HR managers can focus more on their main tasks.
Workwear logistics
Make sure your employees are properly dressed
- Technological integration and connection — including closed-user-group webshop
- Goods receiving, storage and inventory management
- Pick and Pack
- Dispatch processing
- Tracking and reporting
- Returns management
- Repair service through in-house sewing and alteration workshop
- Recycling of second-hand clothes
- Personalized measurements on site
With the small parts warehouse and our hanging garment infrastructure, our infrastructure is ideally equipped for the storage, picking and dispatch of all types of workwear.
If required, we can also carry out customization and repair work for you in our in-house sewing and alteration workshop.
You don’t want to simply dispose of used workwear?
No problem.
We offer refurbishment services to recondition used clothing and make it wearable again.
By outsourcing these specialty logistics, your intralogistics or HR managers can focus more on their main tasks.
Added Services
Simplify processes with the all-round carefree package
B2B online store
Using our web-based, password-protected ordering platform, your employees can select the goods they need themselves and have them conveniently delivered to their home, workplace or planned location.
System integration
Of course, all webshops and ERP systems can be connected to our warehouse management software, which enables fully automated interaction with our systems in real time.
Customer service
Our customer service is available in three national languages to ensure that all your inquiries and needs are dealt with competently.
Do you want to outsource your customer service?
We will be happy to support you.
In-house sewing and alteration studio
Thanks to our own sewing and alteration workshop with professional equipment, production orders or finishes can be carried out quickly, professionally and easily at the Swiss dispatch center.
Our team is at your disposal for individual adjustments and alterations, as well as for refurbishing textiles that have already been worn.
Photo service
With our service for 2D product photos through to 360° product photos, we support you in giving your products the best possible presentation in your online stores.
In-house final assembly team
We offer assembly and simple finishing services directly on site at our dispatch center to provide you with a complete solution.
