Pri­va­cy pol­i­cy

Based on Arti­cle 13 of the Swiss Fed­er­al Con­sti­tu­tion and the data pro­tec­tion pro­vi­sions of the Swiss Con­fed­er­a­tion (Data Pro­tec­tion Act, DSG), every per­son is enti­tled to pro­tec­tion of their pri­va­cy and pro­tec­tion against mis­use of their per­son­al data. SVZ Schweiz­er Ver­sandzen­trum AG takes the pro­tec­tion of your per­son­al data very seri­ous­ly. We treat your per­son­al data con­fi­den­tial­ly and in accor­dance with the statu­to­ry data pro­tec­tion reg­u­la­tions and this pri­va­cy pol­i­cy.

It is gen­er­al­ly pos­si­ble to use the web­site with­out express­ly pro­vid­ing per­son­al data. How­ev­er, by using this web­site, you con­sent to the col­lec­tion, pro­cess­ing and use of data in accor­dance with the fol­low­ing descrip­tion. How­ev­er, if a per­son wish­es to make use of spe­cif­ic ser­vices via the web­site, it may be nec­es­sary to process per­son­al data. If the pro­cess­ing of per­son­al data is nec­es­sary and there is no legal basis for such pro­cess­ing, we gen­er­al­ly obtain the con­sent of the data sub­ject.

In addi­tion to the pro­cess­ing pur­pos­es, recip­i­ents, legal bases and stor­age peri­ods, the fol­low­ing pri­va­cy pol­i­cy also informs you about your rights and the per­son respon­si­ble for your data pro­cess­ing. This pri­va­cy pol­i­cy only applies to our web­site www.versandzentrum.ch. If you are redi­rect­ed to oth­er sites via links on our pages, please inform your­self there about the respec­tive han­dling of your data.

Inquiries and infor­ma­tion can be sent by e‑mail or post to the address below. We reserve the right to request a copy of your iden­ti­ty card when request­ing infor­ma­tion. The per­son respon­si­ble for data pro­cess­ing on this web­site is

Schweiz­er Ver­sandzen­trum AG
Daniel Imhof
Blumattstrasse 7
CH-6162 Entlebuch

Per­son­al data is any infor­ma­tion relat­ing to an iden­ti­fied or iden­ti­fi­able per­son. A data sub­ject is a per­son about whom per­son­al data is processed. Pro­cess­ing includes any han­dling of per­son­al data, regard­less of the means and pro­ce­dures used, in par­tic­u­lar the stor­age, dis­clo­sure, acqui­si­tion, era­sure, reten­tion, mod­i­fi­ca­tion, destruc­tion and use of per­son­al data.

We process per­son­al data in accor­dance with Swiss data pro­tec­tion law (Data Pro­tec­tion Act, DPA). If and inso­far as the EU GDPR is applic­a­ble, we also process per­son­al data on the fol­low­ing legal bases in con­junc­tion with Art. 6 (1) EU GDPR:

  • lit. a) Pro­cess­ing of per­son­al data with the con­sent of the data sub­ject.
  • lit. b) Pro­cess­ing of per­son­al data for the per­for­mance of a con­tract with the data sub­ject and for the imple­men­ta­tion of cor­re­spond­ing pre-con­trac­tu­al mea­sures.
  • lit. c) Pro­cess­ing of per­son­al data for com­pli­ance with a legal oblig­a­tion to which we are sub­ject under applic­a­ble EU law or under applic­a­ble law of a coun­try in which the GDPR is applic­a­ble in whole or in part.
  • lit. d) Pro­cess­ing of per­son­al data to pro­tect the vital inter­ests of the data sub­ject or anoth­er nat­ur­al per­son.
  • lit. f) Pro­cess­ing of per­son­al data for the pur­pos­es of the legit­i­mate inter­ests pur­sued by us or by a third par­ty, except where such inter­ests are over­rid­den by the fun­da­men­tal free­doms and rights and inter­ests of the data sub­ject. The legit­i­mate inter­ests include, in par­tic­u­lar, our busi­ness inter­est in being able to pro­vide our web­site, infor­ma­tion secu­ri­ty, the enforce­ment of our own legal claims and com­pli­ance with Swiss law.

We process per­son­al data for the dura­tion required for the respec­tive pur­pose or pur­pos­es. In the case of longer-term reten­tion oblig­a­tions due to legal and oth­er oblig­a­tions to which we are sub­ject, we restrict pro­cess­ing accord­ing­ly.

When you vis­it our web­site, the brows­er used on your device auto­mat­i­cal­ly sends infor­ma­tion to the serv­er of our web­site. This infor­ma­tion is tem­porar­i­ly stored in a log file. The fol­low­ing infor­ma­tion is auto­mat­i­cal­ly record­ed and stored until it is delet­ed:

  • IP address,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Web­site from which access is made,
  • the brows­er used and, if applic­a­ble, the oper­at­ing sys­tem of your com­put­er and the name of your access provider.

This data is processed for the fol­low­ing pur­pos­es:

  • Ensur­ing a smooth con­nec­tion to the web­site,
  • Ensur­ing con­ve­nient use of the web­site.

The legal basis for data pro­cess­ing is the Swiss Data Pro­tec­tion Act (DSG). Under no cir­cum­stances do we use the data col­lect­ed for the pur­pose of draw­ing con­clu­sions about your per­son. We also use cook­ies and analy­sis ser­vices when you vis­it our web­site.

Tak­ing into account the state of the art and its legal require­ments, suit­able tech­ni­cal and orga­ni­za­tion­al mea­sures have been tak­en to ensure an appro­pri­ate lev­el of pro­tec­tion for all per­son­al data.

This web­site uses SSL/TLS encryp­tion for secu­ri­ty rea­sons and to pro­tect the trans­mis­sion of con­fi­den­tial con­tent, such as requests that you send to us as the site oper­a­tor. You can rec­og­nize an encrypt­ed con­nec­tion by the fact that the address line of the brows­er changes from “http://” to “https://” and by the lock sym­bol in your brows­er line.

If SSL or TLS encryp­tion is acti­vat­ed, the data you trans­mit to us can­not be read by third par­ties.

LinkedIn
On our web­site, we use mar­ket­ing ser­vices (such as LinkedIn con­ver­sion track­ing) of the social net­work LinkedIn of LinkedIn Cor­po­ra­tion, 2029 Stier­lin Court, Moun­tain View, CA 94043, USA, with its Euro­pean head­quar­ters at LinkedIn Ire­land Unlim­it­ed Com­pa­ny, Wilton Plaza, Wilton Place, Dublin 2, Ire­land. These use cook­ies, i.e. text files that are stored on your com­put­er. This enables us to ana­lyze your use of the web­site. For exam­ple, we can mea­sure the suc­cess of our adver­tis­ing and show users prod­ucts in which they have pre­vi­ous­ly shown an inter­est. For exam­ple, infor­ma­tion is col­lect­ed about the oper­at­ing sys­tem, the brows­er, the pre­vi­ous­ly vis­it­ed web­site (refer­rer URL), the web­sites vis­it­ed, the offers clicked on and the date and time of your vis­it to our website.the infor­ma­tion gen­er­at­ed by the cook­ie about your use of this web­site is trans­mit­ted in pseu­do­ny­mous form to a LinkedIn serv­er in the USA and stored there. LinkedIn there­fore does not store the name or e‑mail address of the respec­tive user. Rather, the afore­men­tioned data is only assigned to the per­son for whom the cook­ie was gen­er­at­ed. This does not apply if the user has allowed LinkedIn to process the data with­out pseu­do­nymiza­tion or has a LinkedIn account.

You may refuse the use of cook­ies by select­ing the appro­pri­ate set­tings on your brows­er, how­ev­er please note that if you do this you may not be able to use the full func­tion­al­i­ty of this web­site. You can also object to the use of your data direct­ly at LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.


Face­book & Insta­gram
Social plu­g­ins (such as Meta pix­els) from Face­book and Insta­gram, oper­at­ed by Meta Plat­forms Ire­land Lim­it­ed, 4 Grand Canal Square, Grand Canal Har­bour, 462129 Dublin, Ire­land, are inte­grat­ed on our web­site. If you vis­it a web­site that con­tains a social plu­g­in, your brows­er can trans­mit data about your vis­i­tor behav­ior to Meta’s servers. If you are logged in to Face­book or Insta­gram, they can assign the vis­it to our web­site direct­ly to your account cre­at­ed there. If you do not want this data to be asso­ci­at­ed with your Face­book or Insta­gram account, please log out of Face­book or Insta­gram before vis­it­ing our site. We have no influ­ence on the type and scope of the data col­lect­ed, trans­mit­ted and stored. Details on the han­dling of your per­son­al data, your pri­va­cy and your rights in this regard can be found on the web­sites of the respec­tive social net­work Face­book or Insta­gram. You can find out more at https://de-de.facebook.com/about/privacy.

Google Ana­lyt­ics
When you vis­it our web­site, Google Ana­lyt­ics, offered by Google Ire­land Lim­it­ed, Gor­don House, Bar­row Street, D04 E2W2, Dublin, Ire­land, is acti­vat­ed to ana­lyze web­site usage. The ser­vice uses “cook­ies”, which are stored on your end device. How­ev­er, we use IP anonymiza­tion, which short­ens the IP address so that spe­cif­ic per­sons can­not be iden­ti­fied. As part of the order pro­cess­ing agree­ment with Google Ire­land Lim­it­ed, Google Ire­land Lim­it­ed uses the infor­ma­tion col­lect­ed to ana­lyze web­site usage and web­site activ­i­ty.

You give us your con­sent to this by con­firm­ing the cook­ie request imme­di­ate­ly after access­ing our web­site. You have the option of pre­vent­ing the stor­age of cook­ies on your end device by mak­ing use of the opt-out option or by mak­ing the appro­pri­ate set­tings in your brows­er. How­ev­er, there is no guar­an­tee that you will be able to access all func­tions of this web­site with­out restric­tions if your brows­er does not allow cook­ies. You can find more infor­ma­tion on the use of data by Google Ire­land Lim­it­ed here: https://support.google.com/analytics/answer/6004245?hl=de

Google Maps
This web­site uses Google Maps. This enables us to dis­play inter­ac­tive maps direct­ly on the web­site and allows you to con­ve­nient­ly use the map func­tion. When you vis­it the web­site, Google receives the infor­ma­tion that you have accessed the cor­re­spond­ing sub­page of our web­site. This hap­pens regard­less of whether Google pro­vides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned direct­ly to your account. If you do not wish to be asso­ci­at­ed with your Google pro­file, you must log out before acti­vat­ing the but­ton. Google stores your data as usage pro­files and uses them for the pur­pos­es of adver­tis­ing, mar­ket research and/or the needs-based design of its web­site. Such an eval­u­a­tion is car­ried out in par­tic­u­lar (even for users who are not logged in) to pro­vide needs-based adver­tis­ing and to inform oth­er users of the social net­work about your activ­i­ties on our web­site. You have the right to object to the cre­ation of these user pro­files, where­by you must con­tact Google to exer­cise this right. You can find more infor­ma­tion on the pur­pose and scope of data col­lec­tion and pro­cess­ing by Google as well as fur­ther infor­ma­tion on your rights in this regard and set­ting options to pro­tect your pri­va­cy at: www.google.de/intl/de/policies/privacy.

Google Ads
This web­site uses Google Con­ver­sion Track­ing. If you have reached our web­site via an ad placed by Google, Google Ads will set a cook­ie on your com­put­er. The con­ver­sion track­ing cook­ie is set when a user clicks on an ad placed by Google. These cook­ies lose their valid­i­ty after 30 days and are not used for per­son­al iden­ti­fi­ca­tion. If the user vis­its cer­tain pages of our web­site and the cook­ie has not yet expired, we and Google can rec­og­nize that the user clicked on the ad and was redi­rect­ed to this page. Each Google Ads cus­tomer receives a dif­fer­ent cook­ie. Cook­ies can there­fore not be tracked across the web­sites of Ads cus­tomers. The infor­ma­tion obtained using the con­ver­sion cook­ie is used to gen­er­ate con­ver­sion sta­tis­tics for Ads cus­tomers who have opt­ed for con­ver­sion track­ing. Cus­tomers are told the total num­ber of users who clicked on their ad and were redi­rect­ed to a page with a con­ver­sion track­ing tag. How­ev­er, they do not receive any infor­ma­tion that can be used to per­son­al­ly iden­ti­fy users.

If you do not wish to par­tic­i­pate in track­ing, you can refuse the set­ting of a cook­ie required for this — for exam­ple, by using a brows­er set­ting that gen­er­al­ly deac­ti­vates the auto­mat­ic set­ting of cook­ies or by set­ting your brows­er to block cook­ies from the domain “googleleadservices.com”.

Please note that you must not delete the opt-out cook­ies as long as you do not want mea­sure­ment data to be record­ed. If you have delet­ed all your cook­ies in the brows­er, you must set the respec­tive opt-out cook­ie again.

If you send us inquiries via the con­tact form, your details from the inquiry form, includ­ing the con­tact details you pro­vide there (such as name, address, email or tele­phone num­ber), will be stored by us for the pur­pose of pro­cess­ing the inquiry and in the event of fol­low-up ques­tions. We will not pass on this data with­out your con­sent and will be delet­ed after pro­cess­ing has been com­plet­ed or, in the case of fur­ther busi­ness rela­tion­ships, trans­ferred to our data­base.

Active Cam­paign
This web­site uses the ser­vices of Active Cam­paign for send­ing email mar­ket­ing activ­i­ties. The provider is the US provider Active­Cam­paign, LLC, 150 N. Michi­gan Ave Suite 1230, Chica­go, IL, US, USA. Active Cam­paign is a ser­vice that can be used to orga­nize and eval­u­ate the send­ing of email mar­ket­ing, among oth­er things. If you enter data for the pur­pose of email mar­ket­ing (e.g. your email address), this data is stored on Active Campaign’s servers in the USA.

Active Cam­paign enables us to ana­lyze our email mar­ket­ing cam­paigns. When you open an email sent with Active Cam­paign, a file con­tained in the email (a so-called web bea­con) con­nects to Active Campaign’s servers in the USA. In this way, it can be deter­mined whether an email mar­ket­ing mes­sage has been opened and which links, if any, have been clicked on. In addi­tion, tech­ni­cal infor­ma­tion is col­lect­ed (e.g. time of access, IP address, brows­er type and oper­at­ing sys­tem). This infor­ma­tion can­not be assigned to the respec­tive e‑mail mar­ket­ing recip­i­ent. It is used exclu­sive­ly for the sta­tis­ti­cal analy­sis of e‑mail mar­ket­ing cam­paigns. The results of these analy­ses can be used to bet­ter adapt future e‑mail mar­ket­ing activ­i­ties to the inter­ests of the recip­i­ents.

If you do not wish to be ana­lyzed by Active Cam­paign, you must unsub­scribe from email mar­ket­ing. For this pur­pose, we pro­vide a cor­re­spond­ing link in every email mar­ket­ing mes­sage. Data pro­cess­ing is based on your con­sent (Art. 6 para. 1 lit. a GDPR). You can with­draw this con­sent at any time by unsub­scrib­ing from email mar­ket­ing. The legal­i­ty of the data pro­cess­ing oper­a­tions that have already tak­en place remains unaf­fect­ed by the revo­ca­tion.

Active Cam­paign is cer­ti­fied accord­ing to the “EU-US Pri­va­cy Shield”. The “Pri­va­cy Shield” is an agree­ment between the Euro­pean Union (EU) and the USA to ensure com­pli­ance with Euro­pean data pro­tec­tion stan­dards in the USA. Switzer­land has the “CH-US Pri­va­cy Shield”.

The data that you have pro­vid­ed to us for the pur­pose of receiv­ing email mar­ket­ing activ­i­ties will be stored by us until you unsub­scribe from email mar­ket­ing and will be delet­ed from our servers and from the servers of Active Cam­paign after you unsub­scribe. Data stored by us for oth­er pur­pos­es (e.g. email address­es for the mem­ber area) remain unaf­fect­ed by this. Fur­ther infor­ma­tion can be found in Active Campaign’s pri­va­cy pol­i­cy at: https://www.activecampaign.com/privacy-policy/

MailChimp
The newslet­ter is sent via the mail­ing ser­vice provider ‘MailChimp’, a newslet­ter mail­ing plat­form of the US provider Rock­et Sci­ence Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the pri­va­cy pol­i­cy of the mail­ing ser­vice provider here. The Rock­et Sci­ence Group LLC d/b/a MailChimp is cer­ti­fied under the Pri­va­cy Shield Agree­ment and thus offers a guar­an­tee of com­pli­ance with the Euro­pean and Swiss data pro­tec­tion lev­el. The use of the mail­ing ser­vice provider is based on our legit­i­mate inter­ests. The mail­ing ser­vice provider may use the data of the recip­i­ents in pseu­do­ny­mous form, i.e. with­out allo­ca­tion to a user, to opti­mize or improve its own ser­vices, e.g. for the tech­ni­cal opti­miza­tion of the mail­ing and the pre­sen­ta­tion of the newslet­ter or for sta­tis­ti­cal pur­pos­es. How­ev­er, the mail­ing ser­vice provider does not use the data of our newslet­ter recip­i­ents to write to them itself or pass it on to third par­ties.

Tech­ni­cal­ly nec­es­sary cook­ies are used on this web­site. These are small text files that are stored in or by your inter­net brows­er on your com­put­er sys­tem. Cook­ies do not cause any dam­age to your end device and do not con­tain any virus­es, Tro­jans or oth­er mal­ware. Infor­ma­tion is stored in the cook­ie that results in each case in con­nec­tion with the spe­cif­ic end device used. How­ev­er, this does not mean that we obtain direct knowl­edge of your iden­ti­ty.

Our legit­i­mate inter­est is the func­tion­al­i­ty of our web­site. The user data col­lect­ed by tech­ni­cal­ly nec­es­sary cook­ies is not used to cre­ate user pro­files. This safe­guards your inter­est in data pro­tec­tion.

The tech­ni­cal­ly nec­es­sary cook­ies are usu­al­ly delet­ed when the brows­er is closed. Per­ma­nent­ly stored cook­ies have a lifes­pan that varies from a few min­utes to sev­er­al years.

If you do not wish these cook­ies to be stored, please deac­ti­vate the accep­tance of these cook­ies in your Inter­net brows­er. How­ev­er, this may lim­it the func­tion­al­i­ty of our web­site. You can also delete per­ma­nent­ly stored cook­ies at any time via your brows­er. Alter­na­tive­ly, you can deac­ti­vate or not accept the cook­ie notice on our web­site.

Con­tact form
If you send us inquiries via the con­tact form, your details from the inquiry form, includ­ing the con­tact details you pro­vide there (such as sur­name, first name, email and tele­phone num­ber), will be stored by us for the pur­pose of pro­cess­ing the inquiry and in the event of fol­low-up ques­tions. We will not pass on this data with­out your con­sent and will be delet­ed after pro­cess­ing has been com­plet­ed or, in the case of fur­ther busi­ness rela­tion­ships, trans­ferred to our data­base.

Online appoint­ments ((Calen­so))
We use the Calen­so tool (Brain­cept AG, Neuenkirch­strasse 19, 6203 Sem­pach-Sta­tion, Switzer­land) to book appoint­ments online. Name, e‑mail address and, in some cas­es, tele­phone num­ber are required when book­ing appoint­ments. The per­son­al data pro­vid­ed to us is stored in the respec­tive tools, but is not passed on to third-par­ty providers and is delet­ed after the pur­pose of the data stor­age, tak­ing into account the statu­to­ry reten­tion oblig­a­tions. In addi­tion, we have con­clud­ed the order pro­cess­ing con­tract with Calen­so, about which you can find more infor­ma­tion at the fol­low­ing address­es GDPR com­pli­ant appoint­ment book­ing — data pro­tec­tion | calen­so.

Online appoint­ments ((Cal­end­ly))
We use the tool Cal­end­ly (115 E Main St, Ste A1B, Buford, GA 30518) to book appoint­ments online. Name, e‑mail address and, in some cas­es, tele­phone num­ber are required for appoint­ment book­ings. The per­son­al data pro­vid­ed to us will be stored in the respec­tive tools, but will not be passed on to third par­ties and will be delet­ed after the pur­pose of data stor­age, tak­ing into account the statu­to­ry reten­tion oblig­a­tions. In addi­tion, we have con­clud­ed the order pro­cess­ing con­tract with Cal­end­ly, about which you can find more infor­ma­tion at the fol­low­ing address­es: Data Pro­cess­ing Adden­dum (DPA) | Cal­end­ly.

Online appoint­ments ((Book­ly))
We use the tool Book­ly (Nota-Info LTD, mun. Chişinău, sec. Cen­tru, str. Ismail, 96/1 Soft Expert LTD, 18 Cool­gar­die ave, Lon­don, E4 9HP) to book appoint­ments online. Name, e‑mail address and, in some cas­es, tele­phone num­ber are required when book­ing appoint­ments. The per­son­al data pro­vid­ed to us is stored in the respec­tive tools, but is not passed on to third-par­ty providers and is delet­ed after the pur­pose of the data stor­age, tak­ing into account the statu­to­ry reten­tion oblig­a­tions.

Online appoint­ments ((Shore))
We use the soft­ware shore, a tool pro­vid­ed by Shore GmbH, Ridler­strasse 31, 80339 Munich, Ger­many, to book appoint­ments online. Name, address, con­tact and com­mu­ni­ca­tion data such as tele­phone num­ber and e‑mail address are col­lect­ed when appoint­ments are booked. If you are reg­is­tered with , you can access con­tent and ser­vices that are only offered to reg­is­tered users. Reg­is­tered users also have the option of chang­ing or delet­ing the data pro­vid­ed dur­ing reg­is­tra­tion at any time. The per­son­al data pro­vid­ed to us is stored in the respec­tive tools, but is not passed on to third-par­ty providers and is delet­ed after the pur­pose of data stor­age, tak­ing into account the statu­to­ry reten­tion oblig­a­tions. Fur­ther infor­ma­tion can be found at: https://www.shore.com/de/datenschutz/.

Appli­ca­tions
Below we inform you about the col­lec­tion of per­son­al data when send­ing in an appli­ca­tion. We use the per­son­al data pro­vid­ed exclu­sive­ly to process your appli­ca­tion doc­u­ments for pre-con­trac­tu­al mea­sures on the basis of a vol­un­tary request. In order to process and respond to deci­sions, we require your per­son­al details such as sur­name, first name, place of res­i­dence, date of birth, e‑mail address and tele­phone num­ber. No oth­er data is col­lect­ed and processed in Switzer­land.

If an appli­ca­tion is not con­sid­ered, the per­son­al data will be delet­ed from our sys­tems 30 days after the posi­tion has been filled. In the event of con­sid­er­a­tion or employ­ment, the appli­ca­tion doc­u­ments will be stored in accor­dance with the statu­to­ry reten­tion oblig­a­tions.

Quiz
Entle­buch­er Medi­en­haus AG con­ducts online quizzes based on the involve.me appli­ca­tion from stere­osense GmbH, Gusshausstrasse 15/8, 1040 Vien­na, Aus­tria. If you take part in an online quiz, per­son­al data such as your first name, sur­name, e‑mail address, tele­phone num­ber, address, cook­ies and IP address will be passed on to involve.me. You can unsub­scribe from receiv­ing any or all com­mu­ni­ca­tions from involve.me by fol­low­ing the unsub­scribe link or instruc­tions includ­ed in each email. Fur­ther infor­ma­tion can be found at: Pri­va­cy Pol­i­cy | involve.me

Price cal­cu­la­tion
You can car­ry out price cal­cu­la­tions for var­i­ous prod­ucts on our web­site, which is based on the involve.me appli­ca­tion from stere­osense GmbH, Gusshausstrasse 15/8, 1040 Vien­na, Aus­tria. If a cal­cu­la­tion is car­ried out, per­son­al data such as first name, sur­name, e‑mail, tele­phone num­ber, address, cook­ies and IP address are passed on to involve.me. You can unsub­scribe from receiv­ing indi­vid­ual or all com­mu­ni­ca­tions from involve.me by fol­low­ing the unsub­scribe link or instruc­tions includ­ed in each email. Fur­ther infor­ma­tion can be found at: Pri­va­cy Pol­i­cy | involve.me

Data trans­fers
The NextCloud soft­ware from Nextcloud GmbH, Haupt­mannsreute 44a, 70192 Stuttgart, Ger­many, is used to exchange data. The soft­ware only com­mu­ni­cates with the Nextcloud servers of Entle­buch­er Medi­en­haus AG and does not send any per­son­al data to oth­er, exter­nal servers. The servers com­mu­ni­cate with each oth­er, for exam­ple to retrieve update infor­ma­tion or send push noti­fi­ca­tions, but no per­son­al data of the users is trans­mit­ted. Fur­ther infor­ma­tion can be found at: Pri­va­cy — Nextcloud

Audio and video con­fer­enc­ing
We use audio and video con­fer­enc­ing ser­vices to com­mu­ni­cate with our users and oth­ers. In par­tic­u­lar, we can use them to con­duct audio and video con­fer­ences, vir­tu­al meet­ings and train­ing ses­sions. We only use ser­vices for which an appro­pri­ate lev­el of data pro­tec­tion is guar­an­teed. In addi­tion to this pri­va­cy pol­i­cy, the terms and con­di­tions of the ser­vices used, such as terms of use or pri­va­cy poli­cies, also apply.

In par­tic­u­lar, we use Microsoft Teams, a ser­vice pro­vid­ed by the Amer­i­can soft­ware man­u­fac­tur­er Microsoft Corp., Red­mond, USA, with its Swiss branch Microsoft Schweiz GmbH, The Cir­cle, 8058 Zurich Air­port. Microsoft also grants users in Switzer­land the rights under the Euro­pean Gen­er­al Data Pro­tec­tion Reg­u­la­tion (EU GDPR). Fur­ther infor­ma­tion on the type, scope and pur­pose of data pro­cess­ing can be found in Microsoft’s pri­va­cy pol­i­cy and on the “Legal pro­vi­sions and data pro­tec­tion” page.
We also use GoTo Meet­ing, an online meet­ing soft­ware from GoTo Tech­nolo­gies Ire­land Unlim­it­ed Com­pa­ny, The Reflec­tor, 10 Hanover Quay, Dublin2. If you do not want the infor­ma­tion col­lect­ed by GoTo Meet­ing to be used to pro­vide you with tar­get­ed adver­tis­ing, you can unsub­scribe at the fol­low­ing link: YourOnlineChoices.eu -
Fur­ther infor­ma­tion on the type, scope and pur­pose of data pro­cess­ing can be found at: https://www.goto.com/de/company/legal/privacy/international

If your per­son­al data is processed, you are the data sub­ject and you have the fol­low­ing rights vis-à-vis the con­troller:

Right to infor­ma­tion
You can request con­fir­ma­tion from the con­troller as to whether per­son­al data con­cern­ing you is being processed. If such pro­cess­ing is tak­ing place, you can request the fol­low­ing infor­ma­tion from the con­troller:

  1. the pur­pos­es for which the per­son­al data is processed;
  2. the cat­e­gories of per­son­al data that are processed;
  3. the recip­i­ents or cat­e­gories of recip­i­ents to whom the per­son­al data con­cern­ing you have been or will be dis­closed;
  4. the planned dura­tion of stor­age of the per­son­al data con­cern­ing you or, if spe­cif­ic infor­ma­tion on this is not pos­si­ble, cri­te­ria for deter­min­ing the dura­tion of stor­age;
  5. the exis­tence of a right to rec­ti­fi­ca­tion or era­sure of per­son­al data con­cern­ing you, a right to restric­tion of pro­cess­ing by the con­troller or a right to object to such pro­cess­ing;
  6. the exis­tence of a right of appeal to a super­vi­so­ry author­i­ty;
  7. all avail­able infor­ma­tion about the ori­gin of the data if the per­son­al data is not col­lect­ed from the data sub­ject;
  8. the exis­tence of auto­mat­ed deci­sion-mak­ing, includ­ing pro­fil­ing and, at least in these cas­es, mean­ing­ful infor­ma­tion about the log­ic involved, as well as the sig­nif­i­cance and the envis­aged con­se­quences of such pro­cess­ing for the data sub­ject.

You have the right to request infor­ma­tion as to whether the per­son­al data con­cern­ing you will be trans­ferred to a third coun­try or to an inter­na­tion­al orga­ni­za­tion. In this con­text, you may request to be informed about the appro­pri­ate safe­guards in con­nec­tion with the trans­fer.

Right to rec­ti­fi­ca­tion
You have a right to rec­ti­fi­ca­tion and/or com­ple­tion vis-à-vis the con­troller if the processed per­son­al data con­cern­ing you is incor­rect or incom­plete. The con­troller must make the cor­rec­tion with­out delay.

Right to restric­tion of pro­cess­ing
Under the fol­low­ing con­di­tions, you can request that the pro­cess­ing of your per­son­al data be restrict­ed:

  1. if you con­test the accu­ra­cy of the per­son­al data con­cern­ing you for a peri­od enabling the con­troller to ver­i­fy the accu­ra­cy of the per­son­al data;
  2. the pro­cess­ing is unlaw­ful and you refuse the era­sure of the per­son­al data and instead request the restric­tion of the use of the per­son­al data;
  3. the con­troller no longer needs the per­son­al data for the pur­pos­es of the pro­cess­ing, but you need them for the estab­lish­ment, exer­cise or defense of legal claims, or
  4. if you have object­ed to the pro­cess­ing and it has not yet been deter­mined whether the legit­i­mate rea­sons of the con­troller out­weigh your rea­sons.

If the pro­cess­ing of per­son­al data con­cern­ing you has been restrict­ed, this data — apart from its stor­age — may only be processed with your con­sent or for the estab­lish­ment, exer­cise or defense of legal claims or for the pro­tec­tion of the rights of anoth­er nat­ur­al or legal per­son or for rea­sons of impor­tant pub­lic inter­est of the Union or of a Mem­ber State. If the restric­tion of pro­cess­ing has been restrict­ed in accor­dance with the above con­di­tions, you will be informed by the con­troller before the restric­tion is lift­ed.

Right to era­sure

Oblig­a­tion to erase

You have the right to obtain from the con­troller the era­sure of per­son­al data con­cern­ing you with­out undue delay and the con­troller has the oblig­a­tion to erase this data with­out undue delay where one of the fol­low­ing grounds applies:

  1. The per­son­al data con­cern­ing you are no longer nec­es­sary for the pur­pos­es for which they were col­lect­ed or oth­er­wise processed.
  2. You with­draw your con­sent on which the pro­cess­ing was based and there is no oth­er legal basis for the pro­cess­ing.
  3. You object to the pro­cess­ing and there are no over­rid­ing legit­i­mate grounds for the pro­cess­ing.
  4. Your per­son­al data has been processed unlaw­ful­ly.
  5. The dele­tion of per­son­al data con­cern­ing you is nec­es­sary to ful­fill a legal oblig­a­tion under the law to which the con­troller is sub­ject.
  6. The per­son­al data con­cern­ing you was col­lect­ed in rela­tion to infor­ma­tion soci­ety ser­vices offered.


Infor­ma­tion to third par­ties
If the con­troller has made the per­son­al data con­cern­ing you pub­lic and is oblig­ed to erase it, the con­troller, tak­ing account of avail­able tech­nol­o­gy and the cost of imple­men­ta­tion, shall take rea­son­able steps, includ­ing tech­ni­cal mea­sures, to inform con­trollers which are pro­cess­ing the per­son­al data that you as the data sub­ject have request­ed the era­sure by such con­trollers of any links to, or copy or repli­ca­tion of, this per­son­al data.

Excep­tions
The right to era­sure does not apply if the pro­cess­ing is nec­es­sary

  1. to exer­cise the right to free­dom of expres­sion and infor­ma­tion;
  2. for com­pli­ance with a legal oblig­a­tion which requires pro­cess­ing by law to which the con­troller is sub­ject or for the per­for­mance of a task car­ried out in the pub­lic inter­est or in the exer­cise of offi­cial author­i­ty vest­ed in the con­troller;
  3. for rea­sons of pub­lic inter­est;
  4. for archiv­ing pur­pos­es in the pub­lic inter­est, sci­en­tif­ic or his­tor­i­cal research pur­pos­es or sta­tis­ti­cal pur­pos­es in so far as it is like­ly to ren­der impos­si­ble or seri­ous­ly impair the achieve­ment of the objec­tives of that pro­cess­ing, or
  5. for the asser­tion, exer­cise or defense of legal claims.


Right to infor­ma­tion
If you have assert­ed the right to rec­ti­fi­ca­tion, era­sure or restric­tion of pro­cess­ing against the con­troller, the con­troller is oblig­ed to noti­fy all recip­i­ents to whom the per­son­al data con­cern­ing you have been dis­closed of this rec­ti­fi­ca­tion or era­sure of the data or restric­tion of pro­cess­ing, unless this proves impos­si­ble or involves a dis­pro­por­tion­ate effort.

You have the right to be informed about these recip­i­ents by the con­troller.

Right to data porta­bil­i­ty
You have the right to receive the per­son­al data con­cern­ing you, which you have pro­vid­ed to the con­troller, in a struc­tured, com­mon­ly used and machine-read­able for­mat. You also have the right to trans­mit this data to anoth­er con­troller with­out hin­drance from the con­troller to which the per­son­al data has been pro­vid­ed, where

  1. the pro­cess­ing is based on con­sent or on a con­tract and
  2. the pro­cess­ing is car­ried out using auto­mat­ed pro­ce­dures.

In exer­cis­ing this right, you also have the right to have the per­son­al data con­cern­ing you trans­mit­ted direct­ly from one con­troller to anoth­er, inso­far as this is tech­ni­cal­ly fea­si­ble. The free­doms and rights of oth­er per­sons must not be impaired by this.

The right to data porta­bil­i­ty does not apply to the pro­cess­ing of per­son­al data nec­es­sary for the per­for­mance of a task car­ried out in the pub­lic inter­est or in the exer­cise of offi­cial author­i­ty vest­ed in the con­troller.

Right to object
You have the right to object at any time, on grounds relat­ing to your par­tic­u­lar sit­u­a­tion, to the pro­cess­ing of per­son­al data con­cern­ing you; this also applies to pro­fil­ing based on these pro­vi­sions.

The con­troller will no longer process the per­son­al data con­cern­ing you unless the con­troller demon­strates com­pelling legit­i­mate grounds for the pro­cess­ing which over­ride your inter­ests, rights and free­doms or for the estab­lish­ment, exer­cise or defense of legal claims.

In con­nec­tion with the use of infor­ma­tion soci­ety ser­vices, you have the option of exer­cis­ing your right to object by means of auto­mat­ed pro­ce­dures that use tech­ni­cal spec­i­fi­ca­tions.

Right to revoke the dec­la­ra­tion of con­sent under data pro­tec­tion law
You have the right to revoke your dec­la­ra­tion of con­sent under data pro­tec­tion law at any time. The with­draw­al of con­sent shall not affect the law­ful­ness of pro­cess­ing based on con­sent before its with­draw­al.

Auto­mat­ed deci­sion-mak­ing in indi­vid­ual cas­es, includ­ing pro­fil­ing
You have the right not to be sub­ject to a deci­sion based sole­ly on auto­mat­ed pro­cess­ing, includ­ing pro­fil­ing, which pro­duces legal effects con­cern­ing you or sim­i­lar­ly sig­nif­i­cant­ly affects you. This does not apply if the deci­sion

  1. is nec­es­sary for the con­clu­sion or per­for­mance of a con­tract between you and the con­troller,
  2. is per­mis­si­ble on the basis of legal pro­vi­sions to which the con­troller is sub­ject and these legal pro­vi­sions con­tain appro­pri­ate mea­sures to safe­guard your rights and free­doms and your legit­i­mate inter­ests, or
  3. with your express con­sent.

How­ev­er, these deci­sions may not be based on spe­cial cat­e­gories of per­son­al data unless appro­pri­ate mea­sures have been tak­en to pro­tect the rights and free­doms and your legit­i­mate inter­ests.

In the cas­es referred to in (1) and (3), the data con­troller shall imple­ment suit­able mea­sures to safe­guard your rights and free­doms and legit­i­mate inter­ests, at least the right to obtain human inter­ven­tion on the part of the con­troller, to express your point of view and to con­test the deci­sion.

Right to lodge a com­plaint with a super­vi­so­ry author­i­ty
With­out prej­u­dice to any oth­er admin­is­tra­tive or judi­cial rem­e­dy, you have the right to lodge a com­plaint with a super­vi­so­ry author­i­ty, in par­tic­u­lar in the Mem­ber State of your habit­u­al res­i­dence, place of work or place of the alleged infringe­ment if you con­sid­er that the pro­cess­ing of per­son­al data relat­ing to you infringes the Swiss Data Pro­tec­tion Act or the GDPR. The super­vi­so­ry author­i­ty with which the com­plaint has been lodged will inform the com­plainant of the sta­tus and out­come of the com­plaint, includ­ing the pos­si­bil­i­ty of a judi­cial rem­e­dy.

We process and store your per­son­al data for as long as is nec­es­sary for the ful­fill­ment of our con­trac­tu­al and legal oblig­a­tions or oth­er­wise for the pur­pos­es pur­sued with the pro­cess­ing, i.e., for exam­ple, for the dura­tion of the entire busi­ness rela­tion­ship (from the ini­ti­a­tion, pro­cess­ing to the ter­mi­na­tion of a con­tract) as well as beyond that in accor­dance with the statu­to­ry reten­tion and doc­u­men­ta­tion oblig­a­tions. It is pos­si­ble that per­son­al data will be stored for the peri­od dur­ing which claims can be assert­ed against Schweiz­er Ver­sandzen­trum AG and inso­far as we are oth­er­wise legal­ly oblig­ed to do so or legit­i­mate busi­ness inter­ests require this (e.g. for evi­dence and doc­u­men­ta­tion pur­pos­es). As soon as your per­son­al data is no longer required for the above-men­tioned pur­pos­es, it will be delet­ed or anonymized as far as pos­si­ble. For oper­a­tional data (e.g. sys­tem pro­to­cols, logs), short­er reten­tion peri­ods of twelve months or less gen­er­al­ly apply.

Per­son­al data may be trans­ferred or dis­closed to third-par­ty com­pa­nies. In such cas­es, we always com­ply with the legal require­ments and always con­clude cor­re­spond­ing order pro­cess­ing con­tracts in advance, which guar­an­tee the pro­tec­tion of all trans­ferred per­son­al data, just as it is pro­tect­ed by our com­pa­ny. If data is trans­ferred to third-par­ty providers, we will always con­tact and inform you in advance.

If per­son­al data is processed in a third coun­try or trans­ferred to a third coun­try, this is always and only done in accor­dance with the legal require­ments. A third coun­try is under­stood to be a coun­try out­side the Euro­pean Union or the Euro­pean Eco­nom­ic Area. Sub­ject to express con­sent or trans­fer required by con­tract or law, our com­pa­ny will only process your per­son­al data in third coun­tries with a rec­og­nized lev­el of data pro­tec­tion, con­trac­tu­al oblig­a­tion through stan­dard pro­tec­tion claus­es of the EU or in the pres­ence of cer­ti­fi­ca­tions.

Appli­ca­tions and tools from com­pa­nies based in the USA may be inte­grat­ed on our web­site. These may auto­mat­i­cal­ly trans­fer your per­son­al data to servers in the USA. We would there­fore like to point out that the USA is not a safe third coun­try with­in the mean­ing of Swiss and Euro­pean data pro­tec­tion law. Com­pa­nies based in the USA are oblig­ed to hand over per­son­al data to author­i­ties on request, with­out you as the data sub­ject being able to take legal action against this. As a com­pa­ny, we also have no influ­ence on these pro­cess­ing activ­i­ties, but we ensure that all rel­e­vant con­tracts have been issued or obtained.

All infor­ma­tion on this web­site has been checked care­ful­ly and to the best of our knowl­edge and belief. Our com­pa­ny con­stant­ly endeav­ors to keep all infor­ma­tion cor­rect, com­plete and up-to-date. Nev­er­the­less, errors can occur and can­not be com­plete­ly ruled out. We there­fore assume no guar­an­tee for the cor­rect­ness, com­plete­ness and top­i­cal­i­ty of all infor­ma­tion on this home­page. Lia­bil­i­ty claims aris­ing from mate­r­i­al or non-mate­r­i­al dam­age of any kind caused by the use of the infor­ma­tion pro­vid­ed are exclud­ed, unless there is evi­dence of will­ful intent or gross neg­li­gence. Access to our home­page is at the user’s own risk and all respon­si­ble par­ties are not respon­si­ble for dam­ages, such as direct, indi­rect or acci­den­tal dam­ages as well as con­se­quen­tial dam­ages, which are alleged­ly caused by the home­page vis­it. No lia­bil­i­ty is assumed for this.

If you have any fur­ther ques­tions about the pro­cess­ing of your per­son­al data, you are wel­come to send your request to the data pro­tec­tion offi­cer. The data pro­tec­tion offi­cer can be con­tact­ed at daniel.imhof@versandzentrum.ch. For secu­ri­ty rea­sons, appro­pri­ate mea­sures may be tak­en to ver­i­fy your iden­ti­ty.

Due to the fur­ther devel­op­ment of the web­site and ser­vices or due to changes in legal or reg­u­la­to­ry require­ments, it may be nec­es­sary to change this pri­va­cy pol­i­cy at any time and with­out pri­or notice.

This pri­va­cy pol­i­cy was last updat­ed on 17.05.2024.