WASHO — Ful­fill­ment for the mar­ket leader in sus­tain­able house­hold prod­ucts

Wash­ing strips are becom­ing increas­ing­ly pop­u­lar in Switzer­land as a par­tic­u­lar­ly eco­log­i­cal alter­na­tive to con­ven­tion­al deter­gents. The strips are biodegrad­able, con­tain no microplas­tics, no unnec­es­sary addi­tives and ensure less residue in the water. Washo has been rely­ing on the ser­vices of the Swiss dis­patch cen­ter for ful­fill­ment since 2022. With suc­cess.

It all start­ed with a vision. To shake up the deter­gent mar­ket with an eco­log­i­cal alter­na­tive. Lukas Thoma and his team are there­fore pur­su­ing a com­mon goal: a bet­ter world of tomor­row. Even the expe­ri­enced e‑commerce pro­fes­sion­al Lukas Thoma was sur­prised that Washo hit like a bomb. He there­fore soon set about look­ing for a reli­able part­ner who could take care of the rapid­ly grow­ing demand for his prod­ucts from a logis­tics per­spec­tive and enable fur­ther scal­ing of the logis­tics process­es.

Since 2022, the Swiss dis­patch cen­ter has been allowed to car­ry out ful­fill­ment on behalf of Washo AG. “The col­lab­o­ra­tion has always been coop­er­a­tive, pro­fes­sion­al and uncom­pli­cat­ed,” says Lukas Thoma. “SVZ takes our con­cerns seri­ous­ly and finds a solu­tion for every­thing.” Thanks to the coop­er­a­tion with the Swiss dis­patch cen­ter, cus­tomer orders are also dis­patched dur­ing peaks with­out any loss of time, which in turn gives Washo AG the oppor­tu­ni­ty to car­ry out reg­u­lar pro­mo­tions such as newslet­ter cam­paigns.

Thanks to out­sourc­ing, the Washo team has also been able to focus on fur­ther devel­op­ing the prod­uct range and expand­ing dis­tri­b­u­tion. Today, Washo already sup­plies over 100,000 cus­tomers with its online store www.washo.ch and offers its prod­ucts at over 2,500 points of sale. The prod­uct range has also been mas­sive­ly expand­ed. Washo now not only offers an extend­ed range of sus­tain­able dish­wash­er tabs, wash­ing-up liq­uid and house­hold clean­ers, the range has also been expand­ed to include a sus­tain­able body care line “Washo Care”. And more new prod­ucts will fol­low — guar­an­teed! Thanks to the vision of inno­v­a­tive minds, a focus on the essen­tials and, last but not least, coop­er­a­tion with a reli­able and depend­able logis­tics part­ner.

“As a fast-grow­ing D2C com­pa­ny, Washo has relied on pro­fes­sion­al and scal­able logis­tics with the SVZ from the very begin­ning.
Whether end cus­tomer orders or entire truck deliv­er­ies for retail­ers such as Migros: SVZ assem­bles and dis­patch­es quick­ly and reli­ably.”

Lukas Thoma
CEO | Founder Washo

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WASHO — Ful­fill­ment for the mar­ket leader in sus­tain­able house­hold prod­ucts